Reference

How We Protect Your Privacy on naga66

Q: How can I download a copy of my data?

Contact our support team via live chat or email support@naga66.xyz with your request. Include your account email and phone number. We will compile a file of all personal data and transaction history we hold on you and deliver it within 5 business days.

When you open an account and deposit via DANA, OVO, GoPay or QRIS, your personal information and transaction history are encrypted end-to-end.

Personal data encryptedPayment info never soldWithdrawal verification onlyAccount recovery available

Explore the Lobby Read FAQ

Personal Data We Request and Why

naga66 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we ask for your full name, mobile number, email address and date of birth—all required to verify your identity and comply with local payment regulations. When you deposit using DANA, OVO, GoPay or QRIS, those payment systems share your transaction ID and amount

1
with us so we can credit your wallet instantly. Your game history, account balance and withdrawal requests are stored on our servers to settle payouts and prevent fraud. We do not sell your data to third parties. We retain your account information for as long as
2
your account is active, and for a further three years after closure where local law permits. Players in Yogyakarta and Denpasar access the same data protections as all other regions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

QUESTIONS ABOUT YOUR DATA

Contact Us About Your Privacy Rights

HOW WE SAFEGUARD

Our Data Security and Retention Practices

Encryption and storage

All personal data and payment details are encrypted with TLS 1.2 protocol. Your DANA, OVO, GoPay and QRIS transaction IDs are stored separately from your account credentials so no single breach exposes both.

Cookie and tracking use

We use session cookies to keep you logged in and functional cookies to remember your language and deposit method. We do not use tracking cookies for advertising. You can disable non-essential cookies in your browser settings without losing core account access.

Withdrawal verification

When you request a payout, we verify your identity by checking your registered email and mobile number. This two-step process ensures your funds go only to you, and we keep a log of every withdrawal for your records.

Data retention timeline

Active account data is kept while you play. Closed accounts are retained for three years where local law permits, then deleted. Transaction logs for DANA, OVO, GoPay and QRIS deposits are kept for seven years for regulatory compliance.

Subpoena and legal requests

If a government body requests your data, we comply with local law and notify you unless legally prohibited. We do not share your information with advertisers, data brokers or third-party marketers without your written consent.

Right to request changes

You can request access to all data we hold, ask us to correct inaccurate information, or request deletion of your profile. Submit these requests via live chat or email [email protected] and we will confirm receipt within one business day.

Your Privacy Questions Answered

Your name and date of birth are required by Indonesian payment regulations and our banking partners to verify your identity and prevent fraud. DANA, OVO, GoPay and QRIS all perform these checks before funds move. Without them, we cannot process deposits or withdrawals.

Yes. Log into your account, go to Settings > Account Details and update your email or mobile number. If you change your phone number, you will need to verify it via a code we send to your new number. Keep your phone number current so we can reach you for withdrawal confirmations.

We receive only your transaction ID and deposit amount from those payment systems. We never store your full payment credentials or PIN. Once your deposit clears, your payment information is deleted from our active logs and stored separately for regulatory compliance only.

Your account data is deactivated immediately when you request closure. We retain your information for three years where local law permits to handle any disputes or withdrawal reversals, then permanently delete it. You can request immediate deletion by contacting support.

No. We do not sell, rent or share your personal information with advertisers, data brokers or third-party marketers. We share data only with our banking partners and payment providers to process your deposits and withdrawals, and only where required by law.

Contact our support team via live chat or email [email protected] with your request. Include your account email and phone number. We will compile a file of all personal data and transaction history we hold on you and deliver it within 5 business days.

Go to the login page and select Forgot Password. We send a reset link to your registered email address. You must also verify your phone number with a code before your password can be reset, ensuring only you can regain access to your account and wallet.

How We Protect Your Privacy on naga66

Contact Us About Your Privacy Rights

Our Data Security and Retention Practices

Encryption and storage

Cookie and tracking use

Withdrawal verification

Data retention timeline

Subpoena and legal requests

Right to request changes

Your Privacy Questions Answered

01 Why do you ask for my full name and date of birth?

02 Can I change my email or phone number after registration?

03 How do you use my DANA, OVO, GoPay or QRIS information?

04 What happens to my data if I close my account?

05 Do you sell my personal data to other companies?

06 How can I download a copy of my data?

07 How do you handle my account if I forget my password?

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